You get one exact 2-hour arrival window, locked the moment a local company with insurance on file accepts your job.
Insurance on file, licensed according to local regulations · You approve the price before any work · Pay in the app
Appointment confirmed
Tue, Jun 9 · 2:00 – 4:00 PM
Your 2-hour arrival window
Locked when Marcus accepted the job.
Duably is a home services company built in Utah.
We are available in most of the state today, opening city by city.
One app takes you from a problem in your home to a job done and paid for, without ever stepping outside it.
Two hours, locked the moment a pro accepts. Not a morning, not an afternoon, and not the whole of Tuesday.
A written quote on site, and nothing gets fixed until you say yes to the price.
Insurance on every company, and the trade license wherever local regulations require one, checked before it can accept your job.
We take all four, start to finish.
Leaks, clogged drains, running toilets, water heaters, burst pipes.
Air conditioning that stopped, a furnace that will not light, thermostats, no heat.
Dead outlets, breakers that keep tripping, light fixtures, panel work.
Refrigerators, washers and dryers, dishwashers, ovens and ranges.
These are the real stages of a Duably job, in the order they happen, with the points where the decision is yours.
Your request
Pick the trade, describe the problem, and say when you would like someone to come. You see what pros in your area typically charge for a visit while you are filling the request out, before you commit to anything. Photos are optional, and a pro who is eligible for your job sees them before accepting.
A pro accepts
A local company with insurance on file takes the job and confirms one exact 2-hour arrival window at that moment. Before you confirm anything back, you see that pro’s service fee, that it is charged after the visit rather than now, and what cancelling would cost you at each point. The arrival window is locked from then on, and if it ever has to move, the change comes to you for approval first.
Service fee
Covers the visit + on-site diagnosis
$75.00
This service fee will be charged after your pro’s visit
Cancellation policy
Based on how far before your appointment you cancel:
On the way
Your arrival window is locked from the moment your pro accepts. When they head out, the job changes to on the way in your app, along with how long they expect the drive to take. You are never guessing whether you can run out for twenty minutes. No pro can mark themselves on the way more than two hours before your arrival window opens, so on the way always means soon.
On the way
Your pro, Marcus, is heading over
About 30 minutes away
Estimated arrival ~2:10 PM
Findings and recommendation
The pro documents the problem on site and writes up what they recommend, priced out into labor and materials. Nobody quotes you a price over the phone without seeing the problem, and no hourly meter runs while you think about it.
Your approval
You read the quote on your phone with the pro standing right there to answer for it. Decline it and the job ends with the service fee for the visit and nothing more.
Marcus’s diagnosis
Replace the water heater
The tank is leaking at the base seam and the unit is 14 years old. A 50 gallon like-for-like replacement, with the old unit hauled away.
Your quote
$850.00
Final quote from Marcus
Approving holds your card securely through Duably. You’re only charged once the work is complete.
The repair
Approving the quote authorized your card rather than charging it. The charge lands once the work is finished, and your card details go to Stripe rather than to Duably. The pro never sees them at all.
Amount due at completion
$850.00
You’ll be charged through Duably once the job is completed. No cash or separate invoicing. A receipt is sent automatically.
Complete
The pro marks the job complete and it stays open until you confirm. That confirmation is what releases their payout, and an unconfirmed job confirms itself 24 hours later.
Duably is new, so we are not going to wave review counts at you. Here is what the product actually does instead.
If it has to move, the change goes to you first and your appointment does not change until you approve it.
Labor and materials, itemized, on your phone. Nothing proceeds until you say yes.
Every company has its insurance on file with us before it can accept your job, and for the trades that require one, its trade license too. If a credential fails our review, we stop offering that company the work it backed until the problem is fixed.
The charge lands when the work is finished, and the pro is not paid until you confirm the job is done.
Cancelling, a pro running late, and declining a quote all have published rules with real numbers behind them. They are on the support page.
Duably does not sell leads and does not run bidding wars. A customer books the work, it lands on your job board, and the job you accept is yours. You never pay to use Duably.
SERVICE PROVIDERDuably for pros
